IT Services For Virginia, DC and Maryland Businesses:

Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 202-596-7742

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The Price-Conscious Business Owners’ Guide To IT Support Services And Fees

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Help Desk

When you need assistance with network and PC issues, software support, or virus removal, Kola Systems is here to help you.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Network Security

Cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.

10 Big Reasons to Choose Kola Systems to Support Your Computer Network

1

Fast response. All calls are answered live by a real person so you are not lost in voice mail or in a phone tree. Don’t you hate it when you call your IT provider and have to leave a voicemail and then not know if they will even return your call or follow up? At Kola Systems, we don’t think that’s right. Our Support Desk will answer your call within 15 minutes guaranteed! As a matter of fact, most calls to our Support Desk will have you speaking with a technician in under 90 seconds!

2

Fast resolution. From initial call in to the Support Desk to problem resolution averages 12 minutes. Our technicians answer live. Over 94% of support requests are resolved by our Support Desk on the first call. No waiting for a technician to call you back or to be dispatched and no waiting for a technician to arrive. Saving you money with reduced downtime and less impact on productivity.

3

We are Truly Flat-Rate, All Inclusive IT. You will not see out-of-scope support labor or hourly rate charges ever! Forget tracking a technician’s hours. There are no hidden fees or charges in our agreements. Anywhere. Does your current IT company charge every time you call them out or for each issue, even ones they’ve “fixed” before? We won’t. One Price. No Nickel and Diming. Ever!

See what other business owners are saying about us…

"As a nonprofit organization, finding a trustworthy and competent IT partner was critical for us. Kola Systems exceeded our expectations with their tailored IT solutions, responsive support, and proactive approach to managing our technology. They truly understand our unique challenges and have provided solutions that align perfectly with our mission. We’re grateful for their partnership."

Sandra Executive Director
Reentry Organization

“Kola Systems makes us feel like we're their top priority. Their team is knowledgeable, responsive, and truly invested in our success. They've guided us in implementing advanced technology solutions that have significantly boosted our productivity and security."

Derwin Executive Director
OAR of NoVA

“Kola Systems gave us a renewed sense of partnership. The attitude is ‘we’re going to figure out a way to get it done’, and I can’t tell you how priceless that is.”

Elissa Counseling Center

About Kola Systems

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    The Price-Conscious Business Owners’ Guide To IT Support Services And Fees

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